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Free shipping on all orders $65+. In other cases, please refer to the description on the website.

We have two main warehouses in America: one in California and the other in New Jersey. We will match the shipping warehouse according to the stock and address to ensure that the product will be delivered to you as soon as possible.
We also have a warehouse in China. The warehouse in China is mainly used to handle emergency out-of-stock shipments or to ship the package to Australia.

Is My Package Discreet?

We protect your privacy by being 100% discreet. Each order is shipped in a plain box or bag with no indication of what is inside. Neither "Verasexy" nor our logo will appear anywhere on the outside of the package. No one will know what you've purchased. However, your mailing address and ours are needed to successfully ship the package to you.

1. Due to the intimate nature of the items we sell, we only accept returns that are unopened and have intact packaging and tags. This is because we need to ensure that each product is brand new. This is for the health, safety and peace of mind of our customers.
2. Once the package is opened, the products are considered used, and therefore cannot be returned unless defective.
3. If you plan to return a product, please show us the pictures of the unopened package within 180 days of purchase by email. After we confirm the status of the package, we will provide you with a return address. Return shipping is at your own expense.
4. Please allow up to 3-4 weeks for us to receive and process your return. If you have a question at any time regarding the status of your return, you can request an update at hello@verasexy.com.
5. The above applies to, but is not limited to, the following scenarios:
（1）Duplicate orders due to operator error.
（2）Return due to change of mind.
（3）Return due to purchase of the wrong product.
（4）Return because you don't need it anymore.
（5）Return due to the price.